Purchasing Popularity: Verification Subscriptions

Morgan Moresco on February 23, 2023

Written by: Danielle Gazda

For years, brands and content creators have worked hard to build loyal communities and notable social media accounts in order to earn their verifications. The elusive and exclusive blue tick of verification across Instagram, Facebook, and Twitter is now a purchasable commodity. It’s part of a growing trend toward paid social media subscriptions.

Snapchat+

The first to provide a subscription service was actually Snapchat. In August of 2022, they announced Snapchat+, an “exclusive, experimental” service available for $3.99 a month. This innovative idea is decently priced and meant for the most consistent and passionate users of the photo-sharing app. Some of the exclusive features of Snapchat+ include various icons, notification settings, the Story Timer, and a badge. This exclusivity has produced moderate results for Snapchat with 2.5 million subscribers since the announcement in August 2022 to February 2023. This is compared to its 750 million active users and 375 million daily users.

Other apps have taken note of this success and have begun to integrate subscriptions of their own, providing additional incentives and services for users — and an alternate source of income.

Twitter Blue

Elon Musk announced in a tweet on Nov. 1, 2022, that blue checkmark verification would be purchasable through a Twitter Blue subscription for $8 a month. This announcement came with mixed, but primarily negative, reactions. Public figures would now be obliged to purchase Twitter Blue to maintain their verification, while Musk cited this as a way to “give Twitter a revenue stream to reward content creators.”

Twitter did release information on the updated Verification Requirements. It addressed some of the concerns and outlined the grandfathering of accounts that were previously verified through the original system. The company also specified that accounts must be non-deceptive with verification revocation a possibility for those who violate subscription policies. No matter the rules and criteria put in place, a verification no longer carries the weight it used to.

Meta Verified

Now, three months after Musk’s announcement, Mark Zuckerberg has revealed that Meta platforms will also be offering a verification subscription. It’s being marketed as a safety net for creators. Meta’s official announcement describes the program as “a subscription bundle on Instagram and Facebook that includes a verified badge that authenticates your account with government ID, proactive account protection, access to account support, and increased visibility and reach.”

Users can verify their accounts so Meta can work harder to remove bots, as well as fake and impersonated accounts — though reporting offenders has not been fruitful in the past. Creators are already voicing discontent, as they’ll be forced to purchase Meta Verified to protect their real public accounts.

Note that because this system is based on verifying an individual with a driver’s license or similar document, as of now the subscription is not available to businesses.

What’s Next?

While these changes don’t directly affect personal accounts, they do affect brand and creator accounts. It’s important to weigh the positives and negatives for your brand when considering a purchase of these verification subscriptions. They do come with other useful tools, like the ability to edit posts, longer tweets, etc. 

Will you be purchasing verifications for your brand when available?

Is AI Art the Future of Digital Marketing?

Morgan Moresco on November 28, 2022

By: Danielle Gazda

With the metaverse, augmented reality (AR), virtual reality (VR), and artificial intelligence (AI) becoming more commonplace, the digital universe is expanding and becoming more accessible. Digital marketers have questioned if moving into these areas is worthwhile or even viable. For most of these platforms, the utility and practicality don’t quite seem to be there yet. AI-generated art, however, is on the rise and is something that marketing teams can use to further their creative abilities.

Two of the most popular and well-known tools for generating AI art are DALL-E 2 and NightCafe. There are many other apps and websites that are just beginning their development with open betas. Others are more established like Midjourney and the two listed previously. Either way, this is an ever-growing field of interest with endless possibilities for advertising.

The basic form of any AI-generated art is derived from a prompt entered by the individual using the generator. This can be as specific or nonspecific as desired. You can specify descriptions with the style of art and aesthetic the user wants along with the exact elements, colors, etc., the image should contain. The system’s algorithm then takes that prompt and scours the internet to find images — a process called “scraping” — that will help it to develop options similar to your request.

Sourced images are scraped from all over the internet, including blogs, stock imagery sites, and news sites. It can be an invaluable tool when you’re looking for a precise image but can’t seem to find it anywhere among the copyright-free asset websites you subscribe to.

Something to note is that copyright issues may arise with AI-generated art in the future. It’s often unclear if what is being “scraped” is free for commercial use or is actually owned by someone. Some websites and apps use software that is trained to only search for copyright-free content. However, the technology is still imperfect and not implemented by all AI art systems. Currently, scraping is legal and protected under the “fair use” doctrine. Also, DALL-E 2’s terms of use and content policy say that “you may use Generations for any legal purpose, including for commercial use.”

AI-generated art will certainly be more common in the future, growing alongside the development of NFTs. These new segments of the digital art space breed myriad opportunities for artists and graphic designers alike. While nothing may be perfect yet, both are worth looking into for your business or marketing agency.


Are you interested in the future of AI-generated art? The 270M Design Team is always expanding its skills and knowledge of digital design. Reach out to us at info@thisis270m.com to learn more about what the 270M team can do for you.

The Most Authentic Social Media Platform: BeReal

Morgan Moresco on September 27, 2022

Written by: Danielle Gazda

By now, you’ve probably heard of BeReal — then again, as a business owner, you may have heard nothing about it at all. BeReal is the latest social media platform taking Gen Z by storm first released in August of 2020. It now has over 15 million daily users and over 28 million downloads as of September 2022. This is a 315+% increase in usage and over 1000% increase in downloads since the beginning of 2022. What makes it unusual is that it’s almost an anti-social media app because it has a way of subverting all current preconceptions of how content is created nowadays. 

How Does BeReal work?

Central to BeReal’s quirky appeal is that users are prompted (just once every 24 hours) to share an in-the-moment photo at a random time during the day. It also utilizes both the front-facing and back-facing cameras on the phone. This dual camera system has already been duplicated for Instagram Reels and TikTok. So far, BeReal is strictly a photo-sharing app, which goes against what all digital marketers now know — video content is king.

Previous Blog: How to Utilize Google Analytics for Your Business

Interacting on BeReal

With the daily prompts, users get two minutes to post their photos. If they miss that window and post later in the day, a notification about the late post is sent out to all of their followers. This is another way BeReal subverts social media expectations: It gives the impression that sending out a post notification is a bad thing. In reality, it doesn’t matter too much, but that’s the novelty of it.

No Advertising on BeReal

Currently, there is no way to advertise on BeReal, nor are there any plans for advertising in the immediate future. The creators of the app wanted to get back to the roots of social media, where friends and family share images of daily life without the intrusive boosted posts, sponsored posts, or inducements to buy. They are considering bringing in-app purchases to the platform to earn some money, but the app itself will remain free, and the in-app purchases will not be required to use BeReal.

Read Also: Five Ways TikTok Can Help Grow Your Business

Companies on BeReal

Beauty brands have been the first companies to migrate over to BeReal. It’s easy to tell that their posts are coming from genuine employees. And while they may be curated to a certain degree, these photos are definitely shot on phones and are meant to feel as organic as possible. Some brands have leaned into doing giveaways or providing special discount codes to drive up interest for their products and to attract new followers. It will be interesting to see if this continues and if other categories of companies will follow suit.

Is BeReal Right for Your Brand?

If your audience is primarily Gen Z (or you want to grow your Gen Z audience), then yes, adding BeReal to your monthly content calendar may be a good move. It will take time to adapt to the less curated, less professional platform, but it could definitely be a beneficial move. Even TikTok and Instagram are trying to integrate dual camera photos for their own platforms. If your team isn’t familiar with BeReal, it may be best to have some employees try it with personal accounts first and report back on what they think might work for your brand. Keep in mind: BeReal could be a heavy lift since the expectation is a post every day — and that post can be prompted any time between the early hours of the morning and the late hours of the night.

Check Out BeReal Here

Follow 270M’s social media to keep up to date with the latest digital marketing and social media trends. If you’re interested in hiring a digital marketing team, visit our website, or email us at info@thisis270m.com.

Five Ways TikTok Can Help Grow Your Business

Morgan Moresco on July 21, 2022

By: Danielle Gazda

The use of video content is a proven method of advertisement. Commercials have enticed audiences to try new products, visit new places, and make countless purchases in the decades since they first appeared on television. Now, video has become the best way to market products, services, and yourself on social media platforms, as well. Static visuals can be well crafted and beautiful, but short video content is what younger generations want to see more and more.

At the moment, no one does this better than TikTok. As Instagram, Facebook, and the rest try to catch up, TikTok has quite the monopoly on enticing, shareable, bite-sized video content. Vine, for those who remember it, was essentially an early version of this. However, it was rarely used for marketing purposes, yet it showed what kind of communities could be built. If your product or service is geared toward a younger audience, then TikTok is where you want to be.

Read Also: Mindful Social Media Posting Habits

Here Are Five Ways to Make TikTok Work for Your Business:

1. Post Genuine, Less Commercialized Content

Obviously, the goal is advertising and getting your business out there, but you shouldn’t be doing that in your company’s everyday posts. Audiences don’t want to feel like a product is being forced on them. Content should be fun and laid-back, and not always focused on a product or service. Show the people who work for your company. Show behind-the-scenes glimpses of how your product is made. And show your workspace and office — audiences want to know that there are real people behind companies nowadays.

2. Stay On Top of Trends

A great way to get TikTok to organically boost your content is by creating content that has the potential to go viral. Participating in popular trends can be a great way to do this. But you certainly don’t want to go viral for the wrong reasons, so know when to skip a trend and leave it to the influencers.

3. Posting Product/Service Content

Of course, you’ll need to post some product/service content so your audience knows what they’re buying. Videos can be a great tool to show off a product, answer frequently asked customer questions, do demonstrations, provide tips, and more. The goal is not only to make your product stand out but for the video to be interesting. It’s very easy for audiences to simply keep scrolling and move on, so think carefully about your opening visuals and audio.

4. Partner With Influencers

Working with influencers can seem almost necessary to get your business better known, and in a lot of cases, it’s true. Influencers can have enormous reach. If even a small percentage of their audience follows up and views your brand, that can mean hundreds of people with their eyes on your product. Working with influencers can be expensive, though, so if you’re a small business, you can initially reach out to smaller influencers who may be willing to post in return for free products instead of an actual fee. You can find creators to work with at TikTok Creator Marketplace.

5. Let’s Talk About Advertising

Now, down to advertising on TikTok. TikTok offers six forms of advertising: In-Feed Ads, Spark Ads, TopView Ads, Brand Takeover Ads, Branded Hashtag Challenge Ads, and Branded Effect Ads. Learn more about each of these ad types from this article at the Later blog. Each advertising option offers unique opportunities to engage with your audience and expand it. Some may work better than others for your brand depending on how you think you can best reach your audience.

Read Also: TikTok Advertising

Whether you’re a small business or a large corporation, TikTok continues to be the way of the future. Start your TikTok business account today with the help of the 270M Team. Visit our website, or email us at info@thisis270m.com.

The Importance of Investing in Imagery for Your Brand

Morgan Moresco on May 16, 2022

By: Danielle Gazda


Imagery often gets overlooked in the whirlwind of tasks involved in starting a new business. The focus is on designing a logo, setting up your website, and other more immediate needs. People sometimes fill their website with basic images of their products on a white or solid-color background, and then… that’s it.

In the world of social media e-commerce, creative and unique imagery is essential. Marketing on social media is founded on sharing unique and creative photos and videos that will entice customers to learn more and purchase.

Your company should set aside a budget to have a photo and video shoot roughly every three to six months. For photography, this is to keep the imagery fresh by trying new configurations and pairings and diversifying models. For videography, this is to explain new concepts, answer common questions, and demonstrate your product. There may be some differences depending on whether you’re selling clothes or food or CBD products, etc., but the same basic principles will apply. 

Read Also: Affiliate Marketing for Long-Term Partnerships

Make sure you keep these concepts in mind when shooting:

Positioning

Photographing your products in different positions can be a lifesaver when you run out of unique images or want a certain setting that you don’t already have photographed. Using a variety of different positions and angles will make it easier for your graphic designers to create the desired look in their photo editing software while keeping everything looking as realistic as possible.

Varied Groupings

You may never think of putting two or more products together in an image, but there may come a time when you want to do it. The main way to approach this is to arrange products by categories. For example, if you sell clothes, you could create two image categories: one that displays your entire shirt collection, and another that shows pairings of shirts. And don’t forget sets that go together, such as a shirt, pants, and shoe combination. This could be useful for planning an outfit post or putting pieces together for a giveaway.

Lifestyle Images/Videos

Basic model photos and videos sometimes won’t be enough for your audience. Be sure to create imagery that shows your products in a natural and organic setting. These include: a group of friends hanging out together, a family around a table, or someone walking down the street. Whatever your product is, create scenarios that your customers may actually find themselves in once they own your product.

Answering Questions

For many companies, consistently coming up with topics for videos can be trickier than creating static imagery. Some good places to start, aside from lifestyle videos, are product demonstrations, explanations, and answering FAQs. These three categories are fundamental if your company is new and you are trying to generate brand awareness. Having a knowledgeable person talk through your products or give a demonstration are great ways to show people why they should buy from you.

Read Also: Five Reasons Why Video Content is the Future of Digital Marketing

These tips are not just for new businesses, they will work for pre-existing ones, as well. Social media posts can become stale to audiences if the imagery isn’t refreshed every once in a while. Social media teams and graphic designers can be extremely skillful when it comes to reaching and communicating with an audience, but if you want truly unique content for your social media channels, regularly setting up photo and video shoots will make a world of difference.

If you’re interested in finding a photographer or videographer for your brand, we can help you. Contact us through our website, or send us an email at info@thisis270m.com.

Affiliate Marketing for Long-Term Partnerships

Morgan Moresco on May 12, 2022

Written by: Danielle Gazda

The more places potential customers can see your brand the better. For most companies, this means advertising on multiple social media platforms in addition to Google and various online publications. 

But there is another way to look at it.

The more people that help you promote your company or product the better. To this end, some brands enter into partnerships with influencers to increase their visibility. Affiliate marketing offers yet another way to advertise with a partner, whether they are an influencer, blogger, microsite, or large media site.

So, What Is Affiliate Marketing?

Affiliate marketing is a kind of mutually beneficial business relationship. 

Here’s the breakdown:

  • You provide a trackable link for your affiliate partner to share on their social pages, website, blog, etc.
    • These trackable links can be created on affiliate platforms such as ShareASale and AWIN.
  • Any customer who visits your website/page through the affiliate link will be associated with it.
  • If the customer completes a purchase and the purchase is verified, you pay your affiliate partner a commission based on an agreed-upon percentage.

How Is This Different From Influencer Marketing?

The most common way to bring a partner to your digital marketing team is by working with social media influencers. These types of partnerships are usually one-time paid transactions, i.e., you pay the influencer to share a product on their social channels and that’s the end of it. Some companies also opt to send influencers their product with no strings attached, and influencers will only share it with their audience if they like it and think their audience will, as well. 

Affiliate marketing, however, is typically a long-term partnership with an influencer or company. The link you provide can live on your partner’s blog or website for as long as they choose to partner with you. This can create a steady passive audience as people find themselves on a partner blog or website and then on yours. The partnership can also be an active one. If the individual or company you partner with is on Instagram, TikTok, or YouTube, they can plug your brand from time to time for their more engaged followers to see.

Benefits of Affiliate Marketing

Driving Traffic and Reach

The primary hope is that affiliate marketing will drive traffic to your website from new and previously unknown customers. New customers should mean an increase in purchases and an ever-growing audience as they tell their friends and family about your brand. If you’re lucky enough to have a partner who is an influencer with a huge following then you’ll be set. 

Create Your Terms

Commissions average from 5% to 30% of a purchase — it really depends on what your brand is comfortable with, especially if you’re a small business trying to gain exposure. Just be prepared to negotiate.

If you’re partnering with an influencer who primarily posts on Instagram or TikTok, you can also negotiate how often they share your brand’s products. This could be once a month or a set number of days per year. Remember that your partner will be motivated by the idea of receiving passive income, so there’s a real opportunity for reaching many new customers.

Can Small Businesses Benefit from Affiliate Marketing?

Small businesses may not be comfortable paying commissions since every penny can make a difference for them. But affiliate marketing can still be an effective method of promotion for smaller companies. A good strategy here is to consider partnering with a small business in a field similar to yours—perhaps even without the commission, at first. You can provide one another with an affiliate link and share new followers and customers. 

The Takeaway

Affiliate marketing is a great way to advertise your business and get consistent exposure. A fruitful partnership can help you reach an audience that might never have otherwise found your brand.

Use Social Media E-Commerce to Boost Your Business

Morgan Moresco on April 22, 2022

Written by: Danielle Gazda

E-commerce in social media apps has come a long way in the last couple of years. Online shopping in this form was inevitable, but it developed much more quickly than most people expected. The pandemic forced people to stay in their homes and created a demand for more ways to shop online — it also opened a range of possibilities for retailers.

Based on Black Friday and Cyber Monday trends of recent years, online shopping is becoming more and more popular. Making purchases is even easier now that people can shop directly in commonly used social media apps.

Meta’s apps, Instagram and Facebook, have been at the forefront of e-commerce. Facebook even had a leg up with its Marketplace feature, which allowed any individual to sell products or resell items. Instagram and Facebook Shops, however, are more geared toward businesses. Thanks to algorithms that look at what customers are interested in, these shops have helped small businesses gain followers and sales, with or without paid advertising.

Your business can create e-commerce shops today!

Read also: Tips on Improving SEO for Your Brand

Instagram & Facebook

Since these apps are both part of Meta, their commerce policies, community guidelines, and fees are the same. Setting up a shop on either platform is free and done primarily through the Commerce Manager on your company’s Facebook page. 

When you set up your e-commerce shop, you will choose whether your customers will check out through the apps or if they will be sent to your website. There are pros and cons to both.

The major pro to in-app checkout is that customers will be more likely to complete a purchase. As people are pulled to websites outside of an app, often they stop and don’t buy. Even if they do browse the website, they are less likely to complete a purchase than if they could just buy through Instagram or Facebook.

The con is that there are fees involved with choosing to do checkout through Facebook and Instagram. While the fees are not ridiculously high, you may want to reduce any money loss if you have a small business. Whichever app a purchase is made in, Meta gets 5% of the total purchase per shipment. There is also an established flat fee of 40 cents if a purchase is $8 or less. (These fees are being waived through June 30, 2022, to help small businesses post-pandemic. It is unknown if this will be extended.)

It is also important to know Meta’s Commerce Policies and Community Guidelines about what businesses are permitted to sell through the apps. There are some restrictions. As an example, companies that sell CBD or marijuana-related products will not be able to sell through the apps.

TikTok & Pinterest

TikTok is in the e-commerce game with its shopping feature now available in most countries. It also presents the option of in-app checkout or website checkout. Fees of 1% to 5% could apply, which seems to be based on where the buyer is located. It would be safe to assume that the standard is 5%, as it is with Instagram and Facebook. If you choose not to create a shop on TikTok, you can still provide a link to your website in your bio.T

Pinterest does not have in-app purchases but is still extremely popular with shoppers. You can link to items or your website directly in the Pins you make. Many people peruse Pinterest for inspiration, and with a business account, you can tag up to 25 items in a single Pin. This is extremely popular for fashion and furniture/homeware sites because you can tag each individual item that you think customers can buy.

Read also: The Best Digital Marketing Practices for Promoting Your Product

The Takeaway

Choosing to set up e-commerce shops in popular social media apps is a great idea. It generates more exposure, allows you to tag products directly in your posts, and provides an in-app catalog for potential customers to browse without leaving the app. Whether you choose to do checkout within the apps or through your website, you’ll still be on the right track. You can also pair shops with paid advertising or boosted organic content. This may be beneficial to help garner that early exposure — but do it sparingly so you don’t spread your budget too thin.

E-commerce is the way of the future. So get your foot in the door now.


Contact us to help you get started on your e-commerce journey.

What is LinkedIn Live and How Can my Brand Effectively Use It?

info on April 15, 2021

By Annie O’Rourke 

LinkedIn Live is a great tool to incorporate into your social media strategy. This technology allows your brand to connect with LinkedIn users on a more personal level. 

The Basics of LinkedIn Live 

The new LinkedIn feature allows users and company pages to broadcast themselves in current time. LinkedIn Live is accessible directly through the platform and available for all users. This technology ultimately allows users and companies to “go live” and stream a variety of concepts such as a new product launch, Q&A about relevant topics, interviews, and more. For example, a digital marketing agency may utilize LinkedIn Live to host one of their clients for an interview regarding the positive aspects that the agency is implementing into their business. To incorporate this feature into your brand’s social strategy, you need to set up the following steps.

This tool requires preliminary start up steps to correctly implement this feature into your account. It is important to ensure that your brand and agency understand the steps and take the correct measures to correctly move forward with this technology. LinkedIn requires each account user to pick a streaming tool from their recommended option list. Once an account user has chosen their streaming tool, it needs to be administered onto your device. After these steps are carefully done, your account and page can go “live” and broadcast in current time. 

Utilizing Live for a Specific Set of Clients 

As one of the world’s leading professional platforms, it’s important to understand how to benefit from LinkedIn. Agencies can increase their brand awareness and gain new followers through the LinkedIn Live platform. Real estate agencies are a great example of a specific client set that can enhance their brand in a strong and competitive way. Real estate companies can ultimately learn, engage, and develop new relationships using this “live” feature on a professional channel. It is important for real estate companies to form and maintain relationships in order for their brand to be successful. This client set could potentially utilize “live” by hosting a Q&A session with former clients, or showcasing some of their recent work. Additionally, real estate companies could also showcase new listings, recent closings, tours of specific homes or condos, and real estate news all through LinkedIn Live. This is a great tool for not only real estate professionals, but other companies and agencies as well. Your business and agency should become familiar with this feature because it optimizes your social media portfolio, and it allows you to develop real relationships in an online setting.  

The Best Tips to Adhere to When Utilizing LinkedIn Live 

As a helpful tool for users, LinkedIn has recommendations for best tips and practices for utilizing the LinkedIn Live technology. It is important to look and familiarize your brand with these recommendations in order to maintain a coherent and professional image on the LinkedIn social channel. LinkedIn best practices suggests ideas about how long live videos should be, using hashtags, and thinking about your audience. For example, LinkedIn recommends you keep your live broadcast to under 15 minutes in order to keep your audience engaged. These tips and tricks will help you successfully master the LinkedIn Live feature.

Start utilizing LinkedIn for your agency to maximize your presence on social media and enhance brand awareness. LinkedIn has all the best items to think about when utilizing this experience.

What is a Voice Search and How Can I Implement it in my Business?

info on March 25, 2021

By Annie O’Rourke

Voice search technology is a way for businesses to be present in millions of homes worldwide.

The Foundations of a Voice Search Feature

Voice search is a technology that is currently up and running for many devices such as Amazon Alexa, and Google Hub. Google Hub is a small 7-inch technological device placed in a home or workspace that allows you to speak into it. This technology encourages you to ask questions, play music, connect with your home or workspace and create “voice searches,” which is the most recent feature that Google is highlighting. The voice search feature ultimately allows you to speak into the Google Hub device and shop and order items just by using your voice. So how can this help my business?

Utilizing Voice Search for your business

Technology and the media space are constantly changing and evolving, and it’s important to keep a close eye on these trends in order for your business to stay relevant. With this in mind, it’s crucial to familiarize your business with the voice search feature. It is shown that AI devices have the ability to increase sales and optimize your brand to be present in thousands of other homes and workspaces.

The voice search feature will also allow your business to grow as it is a new space for digital marketing. It is said that voice commerce is expected to grow to $40 billion by 2022, making AI devices some of the most important places for digital marketers to research and incorporate into their businesses. Voice SEO is imperative to understand and implement into your business as the voice search feature on Google Hub, and other AI devices is growing. For example, Amazon Alexa allows you to add a product to your shopping cart and order all from the voice-activated device. This feature essentially will grow your business by implementing your brand into Voice SEO.

How Businesses are Taking Advantage of Voice Search

Many brands are already taking advantage of the voice search feature on AI devices. For example, you can order Domino’s right from your Amazon Alexa, or even use the Food Network skill to look up recipes. The Food Network is gaining user engagement and increasing their sales just by implementing their brand into the voice search function on AI devices. Specifically, the Food Network has the opportunity to optimize their sales by users looking at recipes and engaging with their company.

Voice search should be the next big step for your digital marketing business. Look into incorporating how your brand will implement voice SEO into devices like Google Hub.

Advice from an Agency: Why Community Management is Critical in 2021

info on March 5, 2021

By Jaci Schreckengost

As our digital universe continues to grow, brands must be involved to keep up. 

What is community management? 

Community management is exactly what it sounds like: managing your digital community. It’s everything from engaging on social media, answering questions in your Facebook inbox, resolving situations for unhappy customers, and so much more. 

Community management stretches across a number of different platforms, including Instagram, Facebook, Twitter, Pinterest, TikTok, and more. 

 

Why do I need it? 

Your customers want answers from you—and they want them quickly. Especially if their question is one about an order gone wrong or something similar. 

Community management is not only there to help you in these bad moments. It also builds your digital community and, therefore, your audience. 

Your audience will feel connected to your brand. If your brand is spending time liking, commenting, and engaging with your community, customers are going to understand you care about them. You like them enough to want to engage with them—and that’s something they’re going to remember that the next time they get ready to make a purchase. That engagement is what’s going to put you ahead of your competition. 

 

Read also: Advice from an Agency: How to Use LinkedIn for Your Company 

 

I have to run a business. What if I don’t have time to do all this? 

That’s where we come in! We know business owners are busy, and we want to make your life easier. 

With 270M’s community management services, you won’t have to swipe for a single second. We take care of everything: responding to comments, growing your community, and engaging with your existing customers to help focus on loyalty. 

Check out all of 270M’s social media services and see how we can make social media your customers’ go-to hub for your brand.